FAQs

Our products are 100 % legal for purchase worldwide.

Yes we do. In fact we pride ourselves in our private labeling options. We are the direct factory. which means you can customize anything and everything from the dimensions and material of the cone or tube to the look, feel, size and material of your packaging

We accept various payment methods for B2B transactions, including bank transfers, electronic funds transfer (EFT), and other secure payment options.

We accept the following credit cards:

  • Visa
  • Mastercard
  • Maestro
  • JCB
  • American Express
  • Visa Electron
  • Dankort
  • Mobilepay
  • Anyday

Our customer support team can provide more details on available payment.

There is no need for any license or authorization to operate within the cannabis industry. Proof of business registration and necessary licenses is never required.

Shipping times for B2B deliveries may vary based on the location and size of the order. Generally, B2B orders are processed and shipped within 1-2 business days, and the estimated delivery time will be provided at the time of purchase.

Usually shipping is between 1-3 days, but can take up to 10 days.

We have a dedicated return and refund policy for B2B purchases.

We have full returns in 30 days,

Clients can refer to our refund policy page for detailed information on the process and eligibility criteria for returns and refunds.

Yes, we provide order tracking for all orders Upon shipment, Clients will receive a tracking number, allowing them to monitor their order's status until delivery.

Generally, there are no quantity restrictions for purchases. However, for very large orders or wholesale quantities, we recommend contacting our customer support team to discuss special arrangements and potential discounts.

The clear answer is YES! All of our cones, tubes and packaging is made from 100% natural material. Wood, paper, glass and metal. The only exception is out Pop-up tubes, which we are looking into converting to biodegradebale materials.

Absolutely, our products are manufactured using materials that meet industry standards and safety regulations for B2B use within the cannabis- and food- and health industry. all our rolling papers are from certified papermills in Europe and have the certificates to come with them.

Yes! we offer discounted pricing and competitive bulk rates for B2B clients making large quantity purchases. B2B clients can inquire about our wholesale pricing options here

Yes, our pre-rolled cones and tubes are designed to be versatile and compatible with various cannabis equipment and sizes commonly used in the cannabis industry worldwide.

  • To maintain freshness, we recommend storing pre-rolled cones and tubes in a cool, dry place, away from direct sunlight and humidity.
  • Proper storage ensures the best smoking experience.
  • In some cases some our products can prolong their shelf life drastically by being in an controlled environment keeping a certain temperature and humidity. For specific questions, please contact one of our reps

Yes, we value our clients and offer special incentives and discounts for repeat orders and ongoing partnerships. B2B clients can inquire about our loyalty programs and partnership benefits here

Absolutely, our products are suitable for both recreational and medical cannabis businesses. They are designed to meet the needs of various cannabis-related operations.

  1. For Stock items: clients can cancel or modify their orders before shipment and even return them up to 30 days after recieving them.
  2. For custom orders or bulk quantities, modifications may be subject to review. In general everything can be modified until the point of production initation. Please contact our customer support team for assistance.

Yeas and no. Prices listed on our platform are exclusive of any additional fees or taxes that might be specific too your region.

However, applicable taxes and shipping fees will be added during the checkout process, based on the location of the client.

We take data security and customer privacy seriously. Our platform employs advanced encryption and secure server protocols to safeguard all client information. We do not share any client data with third parties.

B2B clients can reach our dedicated customer support team through our website's "Contact" page or by emailing [email protected]. If you would rather contact us by phone the nuber is: +45 20761892 We are committed to providing prompt and helpful assistance to all inquiries and requests.